Cancellations must be made at least 24 hours prior to check in date and time. That is, by 2pm the day prior to your booking arrival date. For cancellations received within this time, the full amount for the first cancelled night will be charged.
Group bookings of 5+ rooms are required to pay a deposit of the first night of accommodation for all rooms to confirm the booking. Cancellations must be made 30 days + in advance to get a refund. Group bookings have extended cancellation policies which will be specifically advised at the time the booking is confirmed
HOW DO I GET THE BEST RATES?
Best rate guaranteed when you book direct. We provide the best value and experience for our guests. Book with confidence on our website, call us on (07) 4658 2322 or email us on firstname.lastname@example.org. Booking directly with us gives you many advantages:
· Get the best rates and save up to 15%
· Instant confirmation
· Fast and easy amendments or cancellations
· Flexible terms of payment